The official say hello thread

[NewsreadeR]

Welcome aboard to O2User, you can say hello and say a little about yourself here, if you really want to

[Undecided adrian]

Hello, I found the SkyUser forum after 9 weeks of hell when the move from BT to Sky as my ISP was getting nowhere.

Since then I found the Sky User website a very useful source of information for everything to do with Sky.

Now I have moved from Sky to O2 I have moved onto here as well, although I will still be on the SkyUser forum.

[TheWhizzz]

hi another convert from sky to o2 broadband had lots of help on the skyuser forum lets hope this is as good if not better

[madmicky109]

hi everyone just found this place looking good been with o2 since escaping toucan and very happy this just after the line dropped before i was getting 6882kbps and even had over 7000kbps at times and my line can only take 8meg

Uptime: 0 days, 0:30:25
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,209 / 5,333
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 27.0 / 49.0
SN Margin (Up/Down) [dB]: 6.5 / 6.5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 14 / 0
FEC Errors (Up/Down): 18 / 811
CRC Errors (Up/Down): 18 / 0
HEC Errors (Up/Down): 122,713 / 0

[Saturday]

Welcome to the forum - looking good

You say "just after the line dropped", does that happen often? If it does, you could start a new thread in the Broadband Help forum and I'll help you troubleshoot if you like.

[Saturday]

. . . . and welcome to the forum to Adrian and Whizz too.

[dholdi]

hello, some of you will know me from skyuser, I was on the verge of joining O2 or BE before todays announcement by Sky. I will still be reviewing my options over the next year and will try and help out here if I can.
dave

[madmicky109]

thanks for the welcome guys . . .
.

[youravinalarrrf]

Hi guys I too was just getting ready to make the move from Sky to O2 after they initially announced their price increases. After Sky's latest announcement it appears I will now qualify for no price increase until 2010...so I'm not sure what to do?

Already ordered my Free O2 sim card in anticipation of the move to get the £7.50 reduced rate for O2 standard (up to 8MB) and also found that £60 cashback is available through either Top Cashback and Quidco which would make O2 just £2.50 per month for 12 months for me!

I now need some convincing to make the move to O2! Sky haven't been that bad apart from their expensive and truly appaling customer services and trial implementation of DLM that doesn't appear to work properly...I know my lines not the best (Attenuation 53.0 down/31.5 up) despite sorting my wiring and fitting a filtered faceplate etc but pre DLM I had a connection of 4750 which only required an occasional reboot every couple of months or so and I was happy. Post their DLM trial and despite a long drawn out fight I've ended up with a capped connection of 4096/416 which Sky say is the absolute best they can provide for me and refuse to restore my pre DLM connection.

Convince me the grass is greener at O2???

[Saturday]

Hmm - difficult.

O2 - £2.50 a month, free, award winning customer service, uncapped, 30 day money back guarantee.
Sky - £5 a month, expensive, "truly appalling customer services" (your words), capped.

Does one stand out to you?

Seriously, I wouldn't want to influence you. You may find that things don't work out for you with O2 if you moved - I don't suppose they get it right all the time. On the other hand, it could be great. Only you can decide.