O2 HomeAccess gaming problem

[Tony1044]

I think one pertinent fact here too, is that you say it happens when you're in an area that is heavily populated with other players.

Everything smacks of server or server conncetion overload

[allenel88]

Thanks for the tips guys.
Do you think there is a way I can check if it is the routing issue? (change game server is the last thing I want to do,it is more like moving to another totally strange country)

[Saturday]

If it is a routing issue, which is unlikely, then that is way out of your control. Probably out of O2's too and possibly BT's.

However, there is a small possibility that something you mentioned earlier could provoke a change. Certainly for some ISPs and probably for their LLU services, a change of router MAC address can cause a change of routing - my guess is that changing the MAC can trigger a new IP in a different range which is handled differently by the network topography (maybe something to do with Points of Presence). No doubt someone with better technical knowledge than me could explain or rubbish this. Whatever the reason, I do know in my own circumstance with O2 LLU that I have got round a temporary routing problem by this method.

I don't hold up much hope that the problem you describe is anything to do with routing or indeed that changing the MAC would have an effect on BT's network which O2 predominantly uses for HomeAccess, which is why I dismissed the suggestion earlier, but you never know. Worth a try I guess if your router supports this.

[Undecided adrian]

It's worth a try, a friend of mine had to do a routing investigation for another friend on their business website.

He found out that while the website was hosted in germany and for some UK IP addresses the data was being routed through china and one server in china was dropping a huge amount of packets.

He did try to explain to me why this wasn't a surprise but it made my head hurt, but at least they knew why some people were unable to get to that website.

[allenel88]

Originally Posted by Saturday

If it is a routing issue, which is unlikely, then that is way out of your control. Probably out of O2's too and possibly BT's.

However, there is a small possibility that something you mentioned earlier could provoke a change. Certainly for some ISPs and probably for their LLU services, a change of router MAC address can cause a change of routing - my guess is that changing the MAC can trigger a new IP in a different range which is handled differently by the network topography (maybe something to do with Points of Presence). No doubt someone with better technical knowledge than me could explain or rubbish this. Whatever the reason, I do know in my own circumstance with O2 LLU that I have got round a temporary routing problem by this method.

I don't hold up much hope that the problem you describe is anything to do with routing or indeed that changing the MAC would have an effect on BT's network which O2 predominantly uses for HomeAccess, which is why I dismissed the suggestion earlier, but you never know. Worth a try I guess if your router supports this.

Thank you! I will give it a try when I know how to change my MAC address. Hope this can help me, crossing fingers...

[Tony1044]

Simple way to check an IP route:

Click start, click run, type CMD and press enter.

tracert <name or IP address of server>

It'll tell you how it's getting to the destination. The more hops and the slower they are, the worse your experience will be. Also bear in mind that the routing can and will change over time.