New user, Router Stats

[jbailey]

Hi guys,

Just swapped over from Sky to o2 yesterday. These are the stats I am receiving from the Router. I'm a bit new to this so is my connection maxed out or is there room for improvement? How long shall i leave it before i have a play around/phone o2? Looks like I'm connecting at 9 meg, line was estimated at 12 so think i might be a little short.

Thank you

Uptime: 0 days, 0:20:00
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,330 / 9,278
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 19.0 / 35.0
SN Margin (Up/Down) [dB]: 6.5 / 6.5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 3 / 17,510
CRC Errors (Up/Down): 3 / 7
HEC Errors (Up/Down): 310 / 3

[Saturday]

9.2 meg isn't too bad but your attenuation of 35db would usually support ~14meg. The shortfall isn't something O2 has done (your noise margin is at default) so it means you have some line noise.

Are you connected via an extension? Try a comparison connection plugged into your test socket (hidden inside the master - assuming its an NTE5), using just a filter and the supplied router cable and see if that improves things. If it does then the noise is arising in your home wiring. If it doesn't then it's your BT line.

[jbailey]

I'm connected into the master socket, only this is using it. No other extensions are connected, took out the phone and sky for a few days so i can eliminate them as problems. I will use the test socket and report back the results.

Thanks again

[Saturday]

Fixed extension wiring can cause a lot of problems even if there's nothing connected at the other end - the wire acts like an aerial and picks up (induced) noise. A filtered faceplate will eliminate this or, for a no cost option, removing the ring wire can help a lot.

Let's see what the test socket stats are and go from there.

[jbailey]

Hi,

These are the stats using the master socket, quite a difference!

Uptime: 0 days, 13:12:35
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,126 / 12,414
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.0
Line Attenuation (Up/Down) [dB]: 19.0 / 34.5
SN Margin (Up/Down) [dB]: 6.0 / 7.0

An extra 3.5meg. What could be the reasons for this? What steps can i take so i can receive this speed all the time

Thanks for the help, much appreciated

[Saturday]

Already answered in the post a above: remove the ring wire or preferably, fit a replacement filtered faceplate to your master.

[samperry209]

XTE-2005 is the one i'd recommend..