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Old 19-08-09, 04:32 PM
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Best time to contact Tier 2
As title, when is the best time to call in order to stand a chance getting through to tier 2 support. It's supposed to be a 24/7 service but when I called this evening I was told to try again tommorrow before 4pm as the queue was quite long.
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Old 19-08-09, 06:52 PM
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Re: Best time to contact Tier 2
Probably before 4:00 as they've suggested to you - first time I've ever heard of them being too busy and long queues though.
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