O2 Broadband help This is a discussion on, A couple of Sky to O2 questions within the O2 Broadband help and support forum; Hi all Another disgruntled Sky user here, I was happy paying £26 a month for telly & 8Mb broadband after ...

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Old 04-10-09, 04:25 PM
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A couple of Sky to O2 questions

Hi all
Another disgruntled Sky user here, I was happy paying £26 a month for telly & 8Mb broadband after paying £19.95 pm pre Sky unbundling. I saw it as getting Sky TV for £6 a month. Then they insist you have Sky talk or it's a fiver more, then the price creeps up to £27.50, then the final straw dropping to 10Gb a month from 40Gb.

Anyway I digress, I hardly watch any Sky "pay" channels so my needs will be served by a Freesat PVR & I flog the Sky+ box on ebay.

My question is about being an O2 customer for the £5 discount. My work mobile is O2 but the contract is not with me personally. I just had a play on the sign up page & got a discount code texted to me no problem.

Is this the only check they do (provided it stays an O2 number) or should the phone be in my name?
Can you change your O2 number once you've signed up? This is in case my firm swaps providers which I think is due. If so I'll use a Pay & Go sim & do the £10/3 monthly top up.

Thanks

CD.
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Old 04-10-09, 06:46 PM
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Re: A couple of Sky to O2 questions

With Pay and Go customers, O2 will rarely have the user's name so I suspect the checks are just that it's a valid O2 number. However, they will know that your mobile is registered to your work. Whether they'd do anything about that if they put 2 and 2 together I couldn't say.

Yes, you can change the number later.
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Old 04-10-09, 07:16 PM
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Re: A couple of Sky to O2 questions

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Yes, you can change the number later.
Thanks for the response, that's cleared that up. I'll avoid the work mobile. As I'd hardly if ever use the P&G sim, the temptation would be to do a few qualyfying top ups & then flog the topped up sim on ebay & start again with a new one.

Now to get that MAC from Sky.

CD.
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Old 07-10-09, 08:13 AM
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Re: A couple of Sky to O2 questions

As far as I'm aware, and going on info from the official O2 forums, it seems that the only requirement is that it be an active O2 mobile number, either contract or PAYG with a minimum topup of £10 within a 3 month period.

Last edited by neilmcl; 07-10-09 at 08:15 AM..
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Old 12-10-09, 08:50 AM
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Re: A couple of Sky to O2 questions

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Originally Posted by neilmcl View Post
As far as I'm aware, and going on info from the official O2 forums, it seems that the only requirement is that it be an active O2 mobile number, either contract or PAYG with a minimum topup of £10 within a 3 month period.
Well, I got my Sky MAC & signed up on Saturday. How efficient are they!? I'm very impressed, I got an activation date of a week tomorrow within an hour, then an email yesterday saying the router is on its way.

During the signup process there was a big warning on the direct debit screen saying you had to be the mobile bill payer, so I changed to a PAYG number.

3 months free, £75 Quidco cashback, flogging the Sky router & Sky+ box on ebay, I'm one happy punter.
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Old 21-10-09, 09:54 AM
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Re: A couple of Sky to O2 questions

All activated OK yesterday, speed is 10Meg, not the 19 they said was possible.
I've read on here about DLM, so I guess they're in the testing phase now?
I'll keep monitoring it, if they can't get muck quicker than 10Mb I'll probably drop to the cheaper 8Mb service once my free 3 months are up.

The router is a bit quirky, but I managed to get my head round it & set up port forwarding for RDC & torrents.

All in all very happy & so glad to be free of Sky, with their crappy TV to follow in a few weeks.
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Old 22-10-09, 12:20 PM
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Re: A couple of Sky to O2 questions

Quote:
Originally Posted by youreds91 View Post
All activated OK yesterday, speed is 10Meg, not the 19 they said was possible.
I've read on here about DLM, so I guess they're in the testing phase now?
I'll keep monitoring it, if they can't get muck quicker than 10Mb I'll probably drop to the cheaper 8Mb service once my free 3 months are up.

The router is a bit quirky, but I managed to get my head round it & set up port forwarding for RDC & torrents.

All in all very happy & so glad to be free of Sky, with their crappy TV to follow in a few weeks.
Could you post your current stats from the router.
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Old 23-10-09, 06:35 PM
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Re: A couple of Sky to O2 questions

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Originally Posted by Dan17 View Post
Could you post your current stats from the router.
Well, I've read the FAQ, logged in as SuperUser, but can't get any noise stats. I've been away a day & came back to a mail saying I'm on just the right package & still 10Mb. I've just moved the router back to the master socket (was on the end of a cheap extension) & I now have 13ishMb. This is all the info from the router:

Link Information

Uptime: 0 days, 0:00:38
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,308 / 13,690
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

If anyone could tell me how to get the noise figures I'd appreciate it.
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Old 24-10-09, 10:14 AM
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Re: A couple of Sky to O2 questions

Quote:
Originally Posted by Dan17 View Post
Could you post your current stats from the router.
Ok, I sussed it finally, I've also been on Google maps & traced a line to the exchange which is 1.5Km away, straight down a main road. Here's the stats, what do you think?

Link Information

Uptime: 0 days, 1:22:34
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,313 / 13,769
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 18.0
Line Attenuation (Up/Down) [dB]: 14.5 / 29.0
SN Margin (Up/Down) [dB]: 7.0 / 6.5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 1,154,841
CRC Errors (Up/Down): 0 / 21
HEC Errors (Up/Down): 32 / 15
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Old 24-10-09, 02:29 PM
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Re: A couple of Sky to O2 questions

Quote:
Originally Posted by youreds91 View Post
Ok, I sussed it finally, I've also been on Google maps & traced a line to the exchange which is 1.5Km away, straight down a main road. Here's the stats, what do you think?

Link Information

Uptime: 0 days, 1:22:34
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 1,313 / 13,769
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 18.0
Line Attenuation (Up/Down) [dB]: 14.5 / 29.0
SN Margin (Up/Down) [dB]: 7.0 / 6.5
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 1,154,841
CRC Errors (Up/Down): 0 / 21
HEC Errors (Up/Down): 32 / 15
Those thats look good to me.
Your upstream is much better than mine, but I am on sky broadband and they don't do upstream speed to well like o2 do, these are my stats

ADSL Link Downstream Upstream
Connection Speed 12988 kbps 1129 kbps
Line Attenuation 42.5 db 18.5 db
Noise Margin 7.50 db 8.5 db
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