O2 Broadband help This is a discussion on, can you check my stats please within the O2 Broadband help and support forum; Hi my stats are below just joined on wed can you let me know what they look like please and ...

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  #1  
Old 06-11-09, 07:50 AM
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can you check my stats please

Hi my stats are below just joined on wed can you let me know what they look like please and also if i cud get anymore downloading speed ???


DSL Connection

Link Information


Uptime: 0 days, 16:38:37

DSL Type: G.992.3 annex A

Bandwidth (Up/Down) [kbps/kbps]: 1,213 / 5,967

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 19.0

Line Attenuation (Up/Down) [dB]: 27.0 / 43.0

SN Margin (Up/Down) [dB]: 7.0 / 6.5

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 23 / 0

Loss of Signal (Local/Remote): 2 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 2 / 0

FEC Errors (Up/Down): 358 / 36,450

CRC Errors (Up/Down): 358 / 53

HEC Errors (Up/Down): 161 / 33
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Old 06-11-09, 09:57 AM
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Re: can you check my stats please

That's pretty much as good as it gets as you almost on the default SN margin. I think we mentioned it before but you do have an issue with your wiring/connection as you line attentuation suggests you should get more. I can't remember if you said you had a test socket, if so please connect your router to this and repost your stats.

One thing I have noticed is that you're on ADSL2 not ADSL2+, I'm not sure why that is though.
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Old 06-11-09, 11:49 AM
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Re: can you check my stats please

How do you know that as my router page says i am connected to adsl+

Broadband Connection

O2_ADSL: Disconnected

O2_ADSL2plus: Connected

stats from test socket identical as usine adsl filtered faceplate

What speed shud i be getting then according to line attenuation and why am i not getting it?

Also my line and connection has been throughly checked by bt engineer along with my internal wiring and its perfect

Last edited by lynnwood; 06-11-09 at 12:14 PM..
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Old 06-11-09, 12:15 PM
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Re: can you check my stats please

Quote:
Originally Posted by lynnwood View Post
How do you know that as my router page says i am connected to adsl+

Broadband Connection

O2_ADSL: Disconnected

O2_ADSL2plus: Connected

What speed shud i be getting then according to line attenuation and why am i not getting it?

Also mine line and connection has been throughly checked along with my internal wiring and its perfect
G.992.3 = ADSL2
G.992.5 = ADSL2+

Your connection is not perfect because under normal conditions a line attentuation of 43 would equate to around 7-8mbps.

Please try posting from your test socket with just the router connected via its supplied ADSL cable and microfilter only, make sure nothing else, no other cables/adapters etc are involved.
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Old 06-11-09, 02:44 PM
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Re: can you check my stats please

Hi

I take on board your comments and have spoken to 02 tier two team and i explained what you have just said and he assured me i am adsl2+ anyway they reduced my margin and now get faster speeds so just going to leave it at that here are my new stats thanks for your advise

DSL Connection

Link Information


Uptime: 0 days, 2:09:39

DSL Type: G.992.3 annex A

Bandwidth (Up/Down) [kbps/kbps]: 1,287 / 6,740

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 19.0

Line Attenuation (Up/Down) [dB]: 27.0 / 43.0

SN Margin (Up/Down) [dB]: 3.5 / 3.5

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 22 / 0

Loss of Signal (Local/Remote): 2 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 2 / 0

FEC Errors (Up/Down): 159 / 31,096

CRC Errors (Up/Down): 159 / 14

HEC Errors (Up/Down): 74 / 12
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  #6  
Old 06-11-09, 03:19 PM
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Re: can you check my stats please

O2 are incorrect, you are clearly on ADSL2 but in the end it doesn't matter because ADSL2+ is only relevant if your shooting for speeds in excess of 20mb, so ADSL2 will do you fine.

One thing to point out though is by reducing your target noise margin you are now more at risk of suffering disconnections during the evening, best keep an eye on it over the next few days.
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  #7  
Old 06-11-09, 05:09 PM
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Re: can you check my stats please

ok thanks for the advice will do they are giving me a ring back tomo to monitor things anyway but at the min very happy.

thanks
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