netgear DG834PN in need of help

[gonefishing]

Hi every one
I could do with some help please, I have spent time reading many threads and I’m still not sure which one applies to my problem as they seem to be for other 02 packages.

Basically I have just joined 02 broadband on the access package as this is all that is available in my area. For several reasons I need to connect my old router (Netgear range master DG834PN)

I have done all the setting changes given to me from 02 and uploaded the latest update for the netgear router (DG834PN-V1 03.39)

Is there a step by step sheet/list with all the setting needed to be made, need a idiot proof doc as i have read that you also have to wait for the router to connect 30 mins+ it would be a shame to be waiting only to find I have missed one small change needed.

? can anyone help
? do i really need to wait for this to activate
? what is spoofing the mac and do i need to do this

Thanks in advance for any help given

[Saturday]

Originally Posted by gonefishing

Is there a step by step sheet/list with all the setting needed to be made, need a idiot proof doc as i have read that you also have to wait for the router to connect 30 mins+ it would be a shame to be waiting only to find I have missed one small change needed.

The bottom part of the first post in this thread covers all you need to know - the bit after Settings for O2 Home Access:

How to use your own router with O2 Broadband

Only if you have previously connected more than one other router would the initial delay in connection occur (and I doubt Home Access is affected by this anyway). You don't need to spoof a MAC address.

[gonefishing]

Hi Saturday
thanks but I still seem to be unable to use my netgear router

IP Address: Get automatically from ISP
DNS (Domain Name Server): Get automatically from ISP
NAT (Network Address Translation): On
VPI: 0
VCI: 38
MTU Size: 1492
Multiplexing Method: VC Based
Encapsulation: PPPoA (PPP over ATM)

All the above done checked and double checked


DSL Modulation: G.DMT (Optional)
could not find this at all in my netgear admin


Security Type: CHAPS
could not find this at all in my netgear admin

Does Internet Connection Require Login: Yes
enterd as given to me by 02


QoS: UBR (Optional)
could not find this at all in my netgear admin


Primary DNS Server: 87.194.0.52
Secondary DNS Server: 87.194.0.53
why are these here if your saying (get automatically from ISP) should i be using them ?

I have done a hard reset of the router and done all the setting i could find from your list, any light you can shed will be most welcome
thanks again

[Saturday]

Check your username/password - they're probably case sensitive, plus I for 1, O for 0 etc. If still not OK then give O2 a call and check you have the right username/password set up.

Is your O2 router connecting OK?

Other than that I'm not sure what else to suggest.

[gonefishing]

hi done all this. maybe it time to actualy pay for support at net gear

quick question
can i have two routers plugged into the same phone line?
one 02's and the other being my netgear?
just to see if it comes on line after waiting but still being able to use the internet from the 02 router

thanks again

[Saturday]

No, just one ADSL router can be connected to a phone line.

It may however be possible to connect the O2 router to the phone line and the Netgear to the O2 router i.e. use the O2 router's ADSL "modem" and the Netgear's router function. Depends whether this functionality is available with the O2 router. Seem to remember it is but I don't use one myself so can't check.

Edit: This may help, or this.