Should I Be Able to Sync Faster With These Stats?

[russellhq]

I'm on O2's Home Broadband Premium subscription


Uptime: 0 days, 0:20:27

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 832 / 9,185

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 19.0

Line Attenuation (Up/Down) [dB]: 15.5 / 29.0

SN Margin (Up/Down) [dB]: 19.0 / 16.0

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 0 / 205

CRC Errors (Up/Down): 0 / 0

HEC Errors (Up/Down): 8,508 / 0

[enabled]

Originally Posted by russellhq

I'm on O2's Home Broadband Premium subscription


Uptime: 0 days, 0:20:27

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 832 / 9,185

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.0 / 19.0

Line Attenuation (Up/Down) [dB]: 15.5 / 29.0

SN Margin (Up/Down) [dB]: 19.0 / 16.0

Vendor ID (Local/Remote): TMMB / BDCM

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 0 / 205

CRC Errors (Up/Down): 0 / 0

HEC Errors (Up/Down): 8,508 / 0

Just from looking at them stats and basing them on what I have been sold and seen from my OWN experience I would say phone them up and ask them to reduce your noise margin down to the default settings of 6 and see what you connect at then. I know that doing that in the past has helped my line massively, connection speeds wise. However I think it can cause intermittent connection issues if too low

I MAY be wrong but I think it would be worth giving them a call and asking for the noise margin to be reduced

Luke

[russellhq]

Thanks.


I used to be able to sync at 16000ish, then dropped to 12000ish then down to 9000ish and now sometimes 6000ish.

I have connection dropout problems and complained to O2. I think they increased the noise margin to compensate. But now I think it was down to the router.

I recently noticed on the last connection drop, the router would reset itself. Checking the logs I saw the "Kerenel warm restart" message.

I'm going to try having the noise margin reduced to 6 and see how the line copes with that.

I've switched the WiFi off in the router as this is supposed to contribute to the "warm restarts"

[enabled]

Originally Posted by russellhq

Thanks.


I used to be able to sync at 16000ish, then dropped to 12000ish then down to 9000ish and now sometimes 6000ish.

I have connection dropout problems and complained to O2. I think they increased the noise margin to compensate. But now I think it was down to the router.

I recently noticed on the last connection drop, the router would reset itself. Checking the logs I saw the "Kerenel warm restart" message.

I'm going to try having the noise margin reduced to 6 and see how the line copes with that.

I've switched the WiFi off in the router as this is supposed to contribute to the "warm restarts"

Hey mate, it may also be worth your while, since you are going to phone them anyway to have them push down the latest firmware to your router. I had issues with my router locking up in the past and the latest firmware seemed to help out with some issues. It comes through fairly fast

Doing that along with getting your noise margin set back down might be helpful, all you can do is try and monitor it

Thanks,

Luke

[Paul@O2]

Hi russellhq,

About your Kernel Warm Restart issue, which version of firmware is your router running on?

To find this out you can go to http://192.168.1.254 and look for 'Software Version'.

We're in the process of doing a firmware rollout which may help this problem for you.

Paul